EESAGO delivers custom sports uniforms to schools, clubs and organisations worldwide. This page outlines our shipping process, delivery timeframes and the terms that apply to your order.
We ship to all countries served by major international courier and postal services. Whether your team is based in the United Kingdom, Europe, North America, the Middle East, Asia, Africa or Australasia, we will arrange delivery to your location.
Delivery costs and timeframes vary depending on the destination country, the shipping method selected, and the total quantity of items in your order. These details are confirmed on a per-order basis as part of your written quotation and are agreed before production begins.
The time required to deliver your order depends on several factors:
Standard shipping typically takes longer but costs less. Express or courier shipping is faster but incurs a higher charge. The available methods and estimated transit times will be included in your quotation.
Larger orders may require additional production time. We will provide an estimated production and delivery schedule based on the total number of items in your order.
Deliveries within the United Kingdom generally arrive faster than international shipments. Remote locations and regions with limited courier coverage may experience longer transit times.
Orders involving extensive customisation — such as individual names, numbers, bespoke designs or specialised embroidery — may require additional production time before dispatch.
We understand that teams, schools and clubs often need their kits by a specific date — whether for a tournament, a new season, or a school event. Where reasonably possible, we will make every effort to accommodate your required delivery deadline.
Deadline accommodation is subject to a client-based agreement. This means:
We are committed to transparency. You will never be charged for a rush order without prior written agreement.
All delivery terms — including shipping method, estimated delivery timeframe, costs, and any agreed deadlines — are established on a per-client, per-order basis. These terms are documented in your written quotation and order confirmation.
By placing an order with EESAGO, you acknowledge and agree that:
The information provided on this page is intended to describe the ideal delivery process under normal circumstances. It does not constitute a guarantee of specific delivery dates, timeframes, or outcomes for any individual order.
EESAGO shall not be held liable for delays, failures, or disruptions in delivery caused by circumstances beyond its reasonable control, including but not limited to:
In the event of a delay caused by such circumstances, EESAGO will make reasonable efforts to notify the client as soon as practicable and to provide updated delivery information once the situation is resolved or clarified.
Any claims for lost, damaged, or delayed deliveries must be reported to EESAGO in writing within 7 days of the expected delivery date. Claims will be investigated in coordination with the relevant shipping carrier. EESAGO's liability for any delivery issue shall not exceed the value of the items affected by the specific delivery in question.
This disclaimer is provided in good faith and forms part of the terms under which EESAGO accepts and processes orders. It is subject to the specific terms agreed in each client's individual quotation and order confirmation. EESAGO reserves the right to update or amend this shipping and delivery policy at any time without prior notice. The version applicable to your order is the one in effect at the time your order is confirmed.
Contact us for shipping details specific to your location and order.