EESAGO delivers custom sports uniforms to schools, clubs and organisations worldwide. This page outlines our shipping process, delivery timeframes and the terms that apply to your order.
We welcome delivery enquiries from the United Kingdom, USA, Australia and worldwide. Available destinations, courier services and any restrictions are confirmed for your order before shipping arrangements are agreed.
Delivery costs and timeframes vary depending on the destination country, the shipping method selected, and the total quantity of items in your order. These details are confirmed on a per-order basis as part of your written quotation and are agreed before production begins.
The time required to deliver your order depends on several factors:
Standard shipping typically takes longer but costs less. Express or courier shipping is faster but incurs a higher charge. The available methods and estimated transit times will be included in your quotation.
Larger orders may require additional production time. We will provide an estimated production and delivery schedule based on the total number of items in your order.
Transit timing depends on the dispatch location, destination, courier service and customs requirements. The applicable arrangements are confirmed for your order.
Orders involving extensive customisation — such as individual names, numbers, bespoke designs or specialised embroidery — may require additional production time before dispatch.
We understand that teams, schools and clubs often need their kits by a specific date — whether for a tournament, a new season, or a school event. Where reasonably possible, we will make every effort to accommodate your required delivery deadline.
Deadline accommodation is subject to a client-based agreement. This means:
We are committed to transparency. You will never be charged for a rush order without prior written agreement.
All delivery terms — including shipping method, estimated delivery timeframe, costs, and any agreed deadlines — are established on a per-client, per-order basis. These terms are documented in your written quotation and order confirmation.
By placing an order with EESAGO, you acknowledge and agree that:
This page provides general shipping information. Production timing, shipping timing, costs and any agreed delivery deadline are set out in your individual order agreement, subject to applicable law.
Delivery may be affected by circumstances such as:
In the event of a delay caused by such circumstances, EESAGO will make reasonable efforts to notify the client as soon as practicable and to provide updated delivery information once the situation is resolved or clarified.
If a delivery is lost, damaged or delayed, please contact us with your order reference and available tracking details or photographs. We will review the information and discuss the next steps, including any relevant carrier enquiries, in line with the agreed terms and applicable consumer rights. This page does not impose a fixed reporting deadline.
Order-specific shipping terms are confirmed in your quotation and order confirmation. Website updates do not retrospectively change your agreed order terms. These terms do not affect any statutory rights that apply.
Contact us for shipping details specific to your location and order.