Answers to common questions about ordering, customisation, sizing, delivery and more.
Browse the linked ranges below, or contact us about an item not listed. Specifications and availability are confirmed before an order is agreed.
Send item names, quantities, colours, artwork, destination, your own sizing chart and any required arrival date. You can select catalogue products and review them on Customise & Enquire.
Website images are design concepts and product references, not evidence of completed customer orders. Final fabric, construction, dimensions, branding and specialist requirements are confirmed in the agreed specification before production.
Minimum order quantity, pricing and any quantity-based terms depend on the agreement for your chosen product, specification and customisation. Share your requirements for a quotation.
Share your colours, artwork and required placement. Material, printing, embroidery or sublimation options and any achievable colour match are confirmed against the agreed artwork or sample.
Provide your own size chart for your country or continent, including the required product, units, fit and quantity per size. Say whether the measurements are for the body or finished garment. Youth, adult and custom measurements must be agreed before order confirmation and production. Read the sizing requirements.
Sample options, charges, shipping and any credit against a later bulk order are confirmed in your quotation. Sample requirements and approval are discussed for your chosen product before bulk production.
Production timing depends on your order agreement. Specification, artwork or sample approval, quantity and the requested date are considered when confirming the production schedule.
Delivery enquiries are welcome from these markets and worldwide. Available destinations, shipping method, costs and timing are confirmed for each order. Estimated transit windows are identified separately from any expressly agreed deadline. See Shipping & Delivery.
Shipping is quoted separately unless expressly included. Applicable import duties, tariffs and responsibility for payment are set out in your quotation or order agreement for the shipment.
PayPal, Stripe/card payments, payment links and bank transfer options are discussed with your quotation or invoice. Payment terms are confirmed for your order. View payment information.
Browse the ranges, add products to your shortlist if needed, and send your requirements. Provide your country or continent’s size chart. Review and agree the quotation, artwork, measurements and order terms before confirmation and production. Streetwear also has a collection enquiry form.
For a return, exchange or problem with your order, contact us with the order reference, details and relevant photographs. Next steps depend on the circumstances, agreed terms and applicable consumer rights. Please read our returns information before returning items.
Open the full-page Custom Kit Studio for shirts and shorts, names, numbers, colours and logo placements. Add players, managers, coaches or staff and save each entry or the whole team. PNG, JPEG and text exports are available; PDF uses the browser print/save dialog. Use the studio’s enquiry button to bring your current design or saved team brief to the Contact form. Saving a file does not send an order; review and submit the form yourself.
Select a catalogue category to display its products immediately on the same page. Select a product image to enlarge it and use the gallery controls when more views are available. Field hockey products are included with Ice Hockey & Field Hockey.
Yes. Send the concept name with your preferred fit, fabric, colours, artwork and finishing. Studio angles and fashion visuals are concept references; construction, placement and material details must be confirmed before production.